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[_] Knowledgebase

Nic Rodgers nic.rodgers at enableinteractive.co.uk
Thu May 1 21:16:20 BST 2008

We use a project within Basecamp, and post messages (using the category
system to 'tag' stuff). Works really well for us. Dead cheap, too.

Nic  
-- 

NIC RODGERS
Head of Technology

ENABLE INTERACTIVE

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> From: Iwein Dekoninck <iwein at 3sixty.co.uk>
> Date: Thu, 1 May 2008 17:20:49 +0100
> To: <underscore at under-score.org.uk>
> Subject: [_] Knowledgebase
> 
> Hullo,
> 
> We've got a fair number of new starters at 3Sixty at the moment and
> we've realised just how much knowledge about how we do things is stored
> between our ears, rather than somewhere more accessible to others.
> 
> What we'd like to do is have some kind of massive FAQ/knowledgebase type
> thing going on. The main requirements for me are bloody great search,
> very easy to add KB article, tagging/categorising, and auto-compiling of
> lists.
> 
> Would anybody have any recommendations as to what off-the-shelf package
> to use?
> 
> Thanks,
> 
> i