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[_] Knowledgebase

Sam Machin sam at bs8.org.uk
Thu May 1 20:21:02 BST 2008

Personally I find that wiki's are often hard to get started and need a
critical mass of information before they really work, I also think that you
need quite a large number of contributors before they achieve real value.
This can be very hard internally.

I think just a simple wordpress blog can work very well, its easy to see the
knowledge base building after only a few posts and therefore its easier to
keep people bought in to the idea.

For meeting/discussion type work we've used phpBB successfully too.

HTH
Sam


On Thu, May 1, 2008 at 5:51 PM, Dan Brickley <danbri at danbri.org> wrote:

> Tom Gidden wrote:
> > On 1 May 2008, at 17:27, Phil Wilson wrote:
> >
> >>> Would anybody have any recommendations as to what off-the-shelf
> >>> package
> >>> to use?
> >> For me the answer would be a wiki but you'd need to evaluate a
> >> couple to see which would
> >> be most suitable.  Something with a low barrier to entry (both
> >> reading and writing) for your new staff, anyway.
> >
> >
> > I set up MediaWiki for a knowledge base at my last place.  I was one
> > of only two "techies", and the others were all temps and suits.  They
> > managed to write a lot of good material quite quickly.
>
> +1
>
> > I'd also recommend very liberal use of OmniGraffle (or Visio if
> > *absolutely* necessary).  Even simple diagrams quickly produced can be
> > great communicators, for all matters: technical and otherwise.
>
> Unless I make 'em :)
>
> http://www.flickr.com/photos/danbri/2415237566/sizes/o/
>
> But yeah, OmniGraffle is great...
>
> Dan
>
> > Tom
> >
>
>
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