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[_] Knowledgebase

Dan Brickley danbri at danbri.org
Thu May 1 17:51:08 BST 2008

Tom Gidden wrote:
> On 1 May 2008, at 17:27, Phil Wilson wrote:
> 
>>> Would anybody have any recommendations as to what off-the-shelf  
>>> package
>>> to use?
>> For me the answer would be a wiki but you'd need to evaluate a  
>> couple to see which would
>> be most suitable.  Something with a low barrier to entry (both  
>> reading and writing) for your new staff, anyway.
> 
> 
> I set up MediaWiki for a knowledge base at my last place.  I was one  
> of only two "techies", and the others were all temps and suits.  They  
> managed to write a lot of good material quite quickly.

+1

> I'd also recommend very liberal use of OmniGraffle (or Visio if  
> *absolutely* necessary).  Even simple diagrams quickly produced can be  
> great communicators, for all matters: technical and otherwise.

Unless I make 'em :)

http://www.flickr.com/photos/danbri/2415237566/sizes/o/

But yeah, OmniGraffle is great...

Dan

> Tom
>