[_] Knowledgebase
Dan Brickley
danbri at danbri.org
Thu May 1 17:51:08 BST 2008
Tom Gidden wrote: > On 1 May 2008, at 17:27, Phil Wilson wrote: > >>> Would anybody have any recommendations as to what off-the-shelf >>> package >>> to use? >> For me the answer would be a wiki but you'd need to evaluate a >> couple to see which would >> be most suitable. Something with a low barrier to entry (both >> reading and writing) for your new staff, anyway. > > > I set up MediaWiki for a knowledge base at my last place. I was one > of only two "techies", and the others were all temps and suits. They > managed to write a lot of good material quite quickly. +1 > I'd also recommend very liberal use of OmniGraffle (or Visio if > *absolutely* necessary). Even simple diagrams quickly produced can be > great communicators, for all matters: technical and otherwise. Unless I make 'em :) http://www.flickr.com/photos/danbri/2415237566/sizes/o/ But yeah, OmniGraffle is great... Dan > Tom >