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[_] Knowledgebase

Tom Gidden tom at gidden.net
Thu May 1 18:34:12 BST 2008

On 1 May 2008, at 17:51, Iwein Dekoninck wrote:

>> I set up MediaWiki for a knowledge base at my last place.  I was one
>> of only two "techies", and the others were all temps and
>> suits.  They
>> managed to write a lot of good material quite quickly.
>
> How would they find the information they were looking for? Would they
> rely solely on search?
>
> I ask because I find MediaWiki's search lacking. That is, DreamHost  
> use
> MediaWiki for their knowledgebase and I don't find it easy to find the
> answers to my questions.


I encouraged the office manager to take responsibility for keeping it  
all organised, including appropriate "portal" pages.  He did a good job.

I must admit, it's not an ideal solution, but it worked well enough  
for us.

Tom

-- 
Tom Gidden
http://gidden.net/tom