[_] Knowledgebase
Tom Gidden
tom at gidden.net
Thu May 1 18:34:12 BST 2008
On 1 May 2008, at 17:51, Iwein Dekoninck wrote: >> I set up MediaWiki for a knowledge base at my last place. I was one >> of only two "techies", and the others were all temps and >> suits. They >> managed to write a lot of good material quite quickly. > > How would they find the information they were looking for? Would they > rely solely on search? > > I ask because I find MediaWiki's search lacking. That is, DreamHost > use > MediaWiki for their knowledgebase and I don't find it easy to find the > answers to my questions. I encouraged the office manager to take responsibility for keeping it all organised, including appropriate "portal" pages. He did a good job. I must admit, it's not an ideal solution, but it worked well enough for us. Tom -- Tom Gidden http://gidden.net/tom