The Underscore Archives

On 18/09/2007, Matt Kane <ascorbic at gmail.com> wrote:
> The OFT really should be doing something about them.

But the PM doesn't think there's a problem:

"The Government is aware of complaints by consumers to the Advertising
Standards Authority that some Internet or telephone packages are being
promoted as being 'unlimited' or 'unrestricted' in some way.
Qualifying an 'unlimited' claim with a fair usage policy in the small
print of an ad is allowed as long as it really is fair and not
misleading. For example, if 80% of domestic customers fall well within
the limit specified by a broadband provider and the remaining 20% fall
outside of it, perhaps because they are using a domestic package for
business use, then it may be considered a reasonable claim. The
Advertising Standards Authority considers each complaint on a
case-by-case basis."
http://www.pm.gov.uk/output/Page12235.asp

Tim