The Underscore Archives

> 
> I've signed up with http://www.gradwell.com/ for a VOIP land line with
> a bristol number to use as a business number. So far i've only tried
> it using a softphone (x-lite) on my macbook, over wifi and it was
> pretty crap quality, plus you have to switch lines and back again
> before the other person can hear you when they phone in. I am going to
> buy/borrow a hardware phone to plug straight into my router to see if
> that is better quality, which I would presume it would be.
> 
> 

Hi Rick,
I've been using Gradwell for a while with their VOIP and they are pretty 
good. Very good support as well.

I use a Speedtouch router with SIP built in and have used an equivalent 
vigor router before. Also, Gradwell will send out a free phone adapater 
(plugs into a phone & your router) for free if you buy certain of their 
phone packages (I think it is 9.99 a month 4000 minutes free). I've got 
one but haven't tried it out yet so couldn't comment on it.

With the Speedtouch/Vigor, when set up everything works swimmingly 
however, you do get the occasional lost/problematic call which is really 
not on when dealing with clients etc.

For instance, I think a new clent was meant to turn on Tues - they 
didn't show and I didn't think anything of it. Later on I found out that 
some people were having problems getting thru (although, annoyingly, I 
was receiving calls). I really don't want to doubt the phone service - 
it needs to 'just work'

Joel

-- 
Regards

Joel Hughes

Director

Jojet Ltd. (est. 2001)

"design, create, promote"

http://www.jojet.com

Tel: 01633 530230


Jojet is a limited company registered in England and Wales. Registered 
number: 4248823 Registered office: Office 1, Floor 2, Marketplace 
Business Center, Indoor Provisions Market, Upper Dock Street, Newport, 
United Kingdom NP20 1DD

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