[_] web contact management (existing services?)
Tim Beadle
tim.beadle at gmail.com
Tue Jul 10 15:03:29 BST 2007
On 10/07/07, Stuart Gallemore <stuart.gallemore at gmail.com> wrote: > I was looking forward to highrisehq when I signed up, the screenshots > and description of its functionality were however a little misleading. > > Pros: > It will store contact details for a lot of contacts > It will store emails against all of these contacts (you forward them > to highrisehq and it automagically fixes them against who sent them to > you). > You can cancel you subscription within 30 days at no charge (this one > is important as you will likely want to do this) You get 2 users and 250 contacts on the free (forever) plan. > Cons: > The above is about it. > It has to-dos and stuff, but although the screenshots show these as > related to contacts there appears to be no way (other than pasting > links into the to-do text) for these to be related to contacts. When you're in a contact's record, you click Add a task. That task is then associated with that person. > And email is the only activity you can log against a contact. Nope - you can choose from the default set of categories (None, Call, Demo, Email, Fax, Follow-up, Lunch, Meeting, Ship, Thank-you) or add/edit categories to your heart's content. > The interface for handling contacts was clunky (yes 37 signals are not perfect) I've found it OK. YMMV. > We decided it really wasn't worth the outrageous monthly cost for > something that stores a list of contacts (most email clients will do > this!). Fair point, and I'm sure it's not for everyone. The fact that you can end up with a single view of your company's customers, which you can access when you're anywhere in the world with connectivity, is an upside. > Please someone correct me if I missed something. Tags? They're useful for slicing 'n' dicing your contact data. Tim