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[_] web contact management (existing services?)

Tim Beadle tim.beadle at gmail.com
Tue Jul 10 15:03:29 BST 2007

On 10/07/07, Stuart Gallemore <stuart.gallemore at gmail.com> wrote:
> I was looking forward to highrisehq when I signed up, the screenshots
> and description of its functionality were however a little misleading.
>
> Pros:
> It will store contact details for a lot of contacts
> It will store emails against all of these contacts (you forward them
> to highrisehq and it automagically fixes them against who sent them to
> you).
> You can cancel you subscription within 30 days at no charge (this one
> is important as you will likely want to do this)

You get 2 users and 250 contacts on the free (forever) plan.

> Cons:
> The above is about it.
> It has to-dos and stuff, but although the screenshots show these as
> related to contacts there appears to be no way (other than pasting
> links into the to-do text) for these to be related to contacts.

When you're in a contact's record, you click Add a task. That task is
then associated with that person.

> And email is the only activity you can log against a contact.

Nope - you can choose from the default set of categories (None, Call,
Demo, Email, Fax, Follow-up, Lunch, Meeting, Ship, Thank-you) or
add/edit categories to your heart's content.

> The interface for handling contacts was clunky (yes 37 signals are not perfect)

I've found it OK. YMMV.

> We decided it really wasn't worth the outrageous monthly cost for
> something that stores a list of contacts (most email clients will do
> this!).

Fair point, and I'm sure it's not for everyone. The fact that you can
end up with a single view of your company's customers, which you can
access when you're anywhere in the world with connectivity, is an
upside.

> Please someone correct me if I missed something.

Tags? They're useful for slicing 'n' dicing your contact data.

Tim