The Underscore Archives

On 02/01/07, Matt Hamilton <matth at netsight.co.uk> wrote:
>
>
> Vaguely related, anyone else have their council tax taken by D/D at
> the start of the month?  I just checked my bank account statement
> online to check for fraudulent entries, and found that Bristol City
> Council withdrew £540.55 from my account this morning!  Normal amount
> is about £120, and has been taken fine the past few months.
>
> And no-one is answering their phones there.... not even on the
> payment line :(



Call your bank and ask them to refund it.

The DD guarantee means that any faulty transaction should be rewound by the
bank at the customers request.

Andy