[_] [OT] Sky customer service
Stefan Goodchild
stefan.goodchild at realworld.co.uk
Thu Feb 8 18:37:49 GMT 2007
On 8 Feb 2007, at 18:14, Jon Bennett wrote: >> My only gripe is that the on-hold playback should be a list of all >> known outages and expected fix times > > umm, it is! if you choose: > > Fault with Services > Fault with Internet > Fault with Broadband > > the second thing they say is the known issues (first thing is switch > off, then on again advice:P) Ah, See l've never had to call the broadband number, only the TV one which don't list the current faults... Still.. Nearly there Telewest! :-) ______________________________________________________________________ The information in this email (together with any attachments) is protected by copyright and may be confidential. If you receive this email in error, please reply notifying the sender, delete the email immediately and do not make use of, nor copy it. Real World accepts no liability, including liability for negligence in respect of any statement in this email. Your assistance is appreciated. ______________________________________________________________________