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[_] [OT] Sky customer service

Stefan Goodchild stefan.goodchild at realworld.co.uk
Thu Feb 8 18:37:49 GMT 2007

On 8 Feb 2007, at 18:14, Jon Bennett wrote:

>> My only gripe is that the on-hold playback should be a list of all
>> known outages and expected fix times
>
> umm, it is! if you choose:
>
> Fault with Services > Fault with Internet > Fault with Broadband
>
> the second thing they say is the known issues (first thing is switch
> off, then on again advice:P)

Ah,  See l've never had to call the broadband number, only the TV one  
which don't list the current faults...

Still.. Nearly there Telewest! :-)

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