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[_] Protx woes

Mark Chitty mark.chitty at gmail.com
Mon Aug 6 11:32:32 BST 2007

Yep,

I am currently having issues with a Zencart installation using ProtX.
Originally I was under the impression that the changes should not
immediately effect the site bar some minor config changes (Maestro/3D secure
etc). This doesn't seem to be the case. However, the module I am using is
due for an upgrade so I am gonna do that and then see whether the problem
persists.

If it's any help, the issue appears to be related to the call back, the card
is getting debited no-problem, which is actually the worst possible
behviour! <sigh>

mark

On 8/6/07, Rick Edwards <rick.edwards at gmail.com> wrote:
>
> Anyone else still being shafted by the changes Protx have made?
>
> We are now deploying a denial of service attack on their telephone
> system in an attempt to actually talk to someone. Spent 2.5 hours on
> hold listening to jazz music on friday only to have the line become
> engaged when we got to "first" in the queue. Today we have moved to
> easy listening and have just been informed it will take 70-80 mins to
> get through to someone (despite starting out half an hour ago with
> only 25-30 mins). Seems to me there's quite a few people out there who
> want to talk to Protx at the moment!
>
> rick (not Rick)
>
> --
> underscore_ list info/archive -> http://www.under-score.org.uk
>



-- 
Mark Chitty
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