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[_] Protx woes

Rick Edwards rick.edwards at gmail.com
Mon Aug 6 11:06:20 BST 2007

Anyone else still being shafted by the changes Protx have made?

We are now deploying a denial of service attack on their telephone
system in an attempt to actually talk to someone. Spent 2.5 hours on
hold listening to jazz music on friday only to have the line become
engaged when we got to "first" in the queue. Today we have moved to
easy listening and have just been informed it will take 70-80 mins to
get through to someone (despite starting out half an hour ago with
only 25-30 mins). Seems to me there's quite a few people out there who
want to talk to Protx at the moment!

rick (not Rick)