[_] (OT) Faulty product does it have to go back to the manufacture first?
Oliver Humpage
oliver at watershed.co.uk
Thu Sep 28 12:42:20 BST 2006
on 28/9/06 12:35, stefan burt at one.green.squirrel at gmail.com wrote:
>> From one Stefan to another thanks for the info!
>
> I'll have to have a look on the site as the product I purchased was
> sourced from Mac Western near temple meads five months ago.
Then they should *definitely* take it back. No questions. They sold it to
you, they should replace it.
They seem to have taken on a load of new staff recently, who are
well-meaning but currently a bit clueless. Be firm.
Oliver.
>> From one Stefan to another thanks for the info!
>
> I'll have to have a look on the site as the product I purchased was
> sourced from Mac Western near temple meads five months ago.
Then they should *definitely* take it back. No questions. They sold it to
you, they should replace it.
They seem to have taken on a load of new staff recently, who are
well-meaning but currently a bit clueless. Be firm.
Oliver.