[_] (OT) Faulty product does it have to go back to the manufacture first?
Stef Goodchild
stefan.goodchild at realworld.co.uk
Thu Sep 28 12:18:05 BST 2006
ps
http://www.oft.gov.uk/NR/rdonlyres/1E6F3C94-8BB0-4374-
A65B-6281E030C3C9/0/oft698.pdf
from
http://www.oft.gov.uk/News/Press+releases/2006/133-06.htmConsumer
These are the DTI Guidlines that I was talking about
It's an interesting read and appears that pretty much 90% of the
online retailers I've used are breaking the guidelines in at least
two places...
On 28 Sep 2006, at 11:57, stefan burt wrote:
> Hello,
>
> I'm sure someone here knows all about this stuff so I guessed it would
> be a good place to start.
> I brought a macally power adaptor for my apple laptop and it's kind of
> melted a bit and now has fallen apart, with purchase order in hand I
> contacted the reseller I got it from and asked if I could get it
> replaced as its well within its warrenty. The problem is their saying
> that it can't be replaced directly and has to go back to the
> manufacture? Is this true??
>
> Stefan
>
> --
> underscore_ list info/archive -> http://www.under-score.org.uk
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______________________________________________________________________
http://www.oft.gov.uk/NR/rdonlyres/1E6F3C94-8BB0-4374-
A65B-6281E030C3C9/0/oft698.pdf
from
http://www.oft.gov.uk/News/Press+releases/2006/133-06.htmConsumer
These are the DTI Guidlines that I was talking about
It's an interesting read and appears that pretty much 90% of the
online retailers I've used are breaking the guidelines in at least
two places...
On 28 Sep 2006, at 11:57, stefan burt wrote:
> Hello,
>
> I'm sure someone here knows all about this stuff so I guessed it would
> be a good place to start.
> I brought a macally power adaptor for my apple laptop and it's kind of
> melted a bit and now has fallen apart, with purchase order in hand I
> contacted the reseller I got it from and asked if I could get it
> replaced as its well within its warrenty. The problem is their saying
> that it can't be replaced directly and has to go back to the
> manufacture? Is this true??
>
> Stefan
>
> --
> underscore_ list info/archive -> http://www.under-score.org.uk
______________________________________________________________________
The information in this email (together with any attachments) is
protected by copyright and may be confidential. If you receive this
email in error, please reply notifying the sender, delete the email
immediately and do not make use of, nor copy it.
Real World accepts no liability, including liability for negligence in
respect of any statement in this email.
Your assistance is appreciated.
______________________________________________________________________