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[_] Usability Testing With the Elderly

Nick Ingram n.ingram at
Tue Jun 3 17:42:01 BST 2003

One other aspect that became apparent with the elderly is that they are
patient and forgiving -more forgiving than the producers of websites it
seems. I'd suggest that in practice, unless funds are there for 100%
compatibility testing, the 90/10 rule and graceful degradation is never more
appropriate than when designing for these (old) people.

-----Original Message-----
From: underscore-admin at
[mailto:underscore-admin at] On Behalf Of Jake McMurchie
Sent: 03 June 2003 15:14
To: underscore at
Subject: RE: Re[2]: [_] Usability Testing With the Elderly

> Why would anyone want to do that? Disabled people are not
> supposed to be stupid!

How about:
they've already visited the page and want to visit a page it links to
(without having to listen to all of the text again)?

they listen to the first couple of lines of a page, get bored but know
there'll be other pages it links to that are more interesting?

The point about usability and accessibility testing is about finding out how
people actually use something rather than assuming we (the
designers) know. Anyone know of anyone who uses a screen reader? I'd be
curious to know whether it's a feature that actually *does* get used.


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